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CLIENT CARE AND LETTERS
Client care letter
SRA Code of Conduct 8.6 to 8.11
Confirm instructions, costs and complaints procedure.
Step 1: Get the real rules
Open the official version and keep it beside you while you work through each part below.
SRA Code of Conduct for Solicitors (opens in a new tab)- Scope of instructions
- Who will act and supervision
- Costs estimate and basis
- Complaints and Legal Ombudsman
- Terms of business